Anbumani Ramdoss. File
| Photo Credit: S.R. Raghunathan
Pattali Makkal Katchi (PMK) president Anbumani Ramadoss on Thursday (March 13, 2025) alleged that the customer care services offered by government-run oil marketing companies (OMC) providing cooking gas services were available only in Hindi.
In a post on X, Dr. Anbumani alleged that Indane, Bharatgas, and Hindustan Petroleum Gas, when contacted through their toll-free numbers, were providing customer care services only in Hindi. “Answers to customer queries are provided only in Hindi, despite the opportunity to provide services in Tamil, English, Telugu, Malayalam, and Kannada. When a customer wants to talk only in Tamil, the phone call is abruptly disconnected saying the service provider will call back. This is a deliberate attempt to impose Hindi and is unacceptable.”
He said the oil marketing companies that provide services in Tamil Nadu should offer their customer care services in Tamil. The companies cannot justify not providing customer services in regional languages and English, he added.
Published – March 13, 2025 02:33 pm IST
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